William Rawe

Employee turnover can drain your department’s resources and hurt your bottom line. In one accounting department of 100 people, turnover reached 70%, causing constant disruption and high costs. After targeted changes, that number dropped to just 3%. This post explains how to identify the cost of turnover in your highest-churn department, why employees leave, and the three key changes that can reduce turnover effectively. Calculating turnover costs in a high-churn department Understanding the...

"The mind adapts and converts to its own purposes the obstacle to our acting. The impediment to action advances action. What stands in the way becomes the way." -Marcus Aurelius Obstacles often feel like roadblocks that stop us from moving forward. Yet, the mind has a remarkable ability to adapt and turn these barriers into stepping stones. The idea that "the impediment to action advances action" captures a powerful truth: what stands in the way becomes the way. This post explores how...

There is a saying among sailors that no one becomes a captain in calm water. You earn the title in weather you didn’t ask for. I keep coming back to a line one of the human resource professionals shared with me during my research. Her name was Marie, and she had spent years building leadership programs in real estate. When I asked her what real development looked like, she paused for a long moment before she answered. “You have had to certainly lead people through some type of storm to...